60%
Remote resolution
60% of service tickets close remotely within 30 minutes.
Almera Teknik
Flashforge authorized distributor. Türkiye desk.
A line from the Kapalıçarşı bench to the Kuyumcukent service desk. Machine, consumables, and service stay in one record.
Root
We grew with the jeweler. We came with the technology.
Albert Kasar started at a Kapalıçarşı bench in 1988. Stone, alloy, and material loss were learned by hand first.
Almera Teknik was founded at Atasaray İş Hanı in 2006. The service desk stayed close to jewelry production.
Today the same line continues at the Kuyumcukent service desk, with machine, consumable, and part records.
“Machines are sold. Service is kept. Jewelers know the difference.”
Albert Kasar
/ Founder1988
Jewelry knowledge at a Kapalıçarşı bench.
2006
Almera Teknik at Atasaray İş Hanı.
2015
Kuyumcukent showroom and service desk.
Today
Flashforge authorized distributor, Türkiye desk.
How We Stand With Our Customers
The record does not close.
Almera has not left its customer alone under any conditions.
The service file stays open while the machine remains in the field.
Kuyumcukent Service Desk
Showroom, parts, and technical team in one place.
Since 2015, the Kuyumcukent showroom has been Almera’s closest desk to the jeweler for live demos and service records. Jewelers from Kapalıçarşı, Maraş, and across Türkiye are served from this desk too.
Lifetime
Service guarantee
100+
Stocked spare parts
7 days
Maximum part wait
Flashforge machine. Almera service.
Authorized distributorship gains meaning after sale, with parts and service files. Almera keeps that at the Türkiye desk.
Record
The service file speaks.
Numbers come from Almera service records.
200+
Flashforge wax printers
Total Almera-installed field record
101
WJ530
Active flagship installed base
Lifetime
Service guarantee
Installation and support team
100+
Spare parts
Stocked spare parts at Kuyumcukent
Workshops we work with
Service
On-site dispatch from Kuyumcukent.
Service is read remotely first. When needed, the field plan leaves from Kuyumcukent.
7 days
Maximum part wait
If the part is not in stock, DHL brings it within days.
Customer
The record stays open while the machine is in the field.
Almera has not left its customer alone under any conditions.
Locations
Nuruosmaniye and Kuyumcukent.
Management is in Nuruosmaniye. Showroom and service desk are in Kuyumcukent.
Head Office
Mollafenari Mah. Nuruosmaniye Cad., Atasaray İş Hanı No: 23, İç Kapı No: 9, Nuruosmaniye, Fatih / Istanbul
+90 212 528 35 40Get directionsKuyumcukent Showroom (Branch 1)
Kuyumcukent Atölye Bloğu, 1. Kat 10. Sk. No: 23, Bahçelievler / Istanbul
+90 212 603 05 47Get directionsKuyumcukent Showroom 2
Kuyumcukent Atölye Bloğu, 1. Kat 11. Sk. No: 9, Bahçelievler / İstanbul
+90 533 066 00 46Get directionsLet us read your workshop account.
Machine choice, gram target, and service rhythm settle at one desk.
Book a visit to the Kuyumcukent showroom.